Inbound Customer Service Representative | EMEA Region Project
Transcom Worldwide
- Start date
- November 2022
- End date
- January 2023
- Work type
- Remote
- Provided chat, calls, and ticketing customer support for EMEA region using Zendesk, Avaya, and internal system for order management.
- Managed English-speaking customers, multitasked efficiently, and adapted to different support needs daily.
- Worked remotely from home while staying connected with the Zagreb office.