Inbound Customer Service Representative | Sales Representative
Hrvatski Telekom
- Start date
- July 2023
- End date
- July 2024
- Work type
- Remote
- Provided customer support for billing issues and sales inquiries, including technical support for mobile technology and landline services.
- Utilized internally developed tools for data management and customer support.
- Successfully upsold customers from one service to a full package, resulting in increased revenue for the company.
- Worked remotely from home with connections to Rijeka Support Offices.